Sturgess Accident Assistance Available in Leicester

What to look for and what to insist upon when your car is repaired

Call 0800 6122 909 in the event of an accident, 24 hours a day, seven days a week.

If you are unfortunate enough to be involved in a car accident, the process for making an insurance claim can be complicated and stressful. Sturgess Accident Assistance is a free service which has been designed to take the strain out of your insurance claim through the provision of advice on the best way to handle it, regardless of the accident circumstances.

Insurance companies arrange accident repairs with their preferred suppliers to keep their costs down. However, you are not obliged to use your insurer's chosen repairer, as confirmed by a directive issued by the Office of Fair Trading in 1993. In the event of your car needing to be repaired in the event of an accident, ask:

  • Does the insurer keeping their costs down mean repairing your car cheaply?
  • Will the quality of work meet your expectations?
  • What level of service will you receive?
  • Will original manufacturer parts be used?
  • Will your manufacturer warranty remain valid?

Sturgess Accident Assistance will manage your insurance claim, saving you time and effort whilst ensuring your car is repaired to the highest standard. All work is manufacturer-approved and we only use genuine manufacturer parts. Our customers choose us for a range of great reasons:

Unbeatable Levels of Service

With over 100 years of automotive experience, Sturgess Group have built an unparalleled reputation for customer service. As a key component of the group, Sturgess Bodycraft is no exception - we're committed to delivering a high quality service. You will receive a completion date for the work required and receive a report on progress as work is carried out. Before we return your car, it will be fully valeted so it feels like new.

Alternative Transport

Talk to our team about alternative transport arrangements, including courtesy cars. This ensures you're not inconvenienced whilst work can start on your car as soon as possible.

Approved Manufacturer Parts

We always use genuine manufacturer parts and approved materials, with no exceptions. Your insurer will approve of the choice of parts, as these will correspond to those on which your insurance rating and premium were based upon. Just as importantly, this will ensure that your warranty remains valid (if appropriate) and that the integrity of car is maintained.

Body Work

Free Estimates

Estimates for work carried out at Sturgess Bodycraft are always free of charge. These are based upon parts, systems and repair methods which are approved by both our manufacturers and your insurer.

Manufacturer and Paintwork Guarantee

Using genuine parts, materials and repair methods means that any corrosion warranty and vehicle warranty remains unaffected by the repairs needed to your car, so you can drive away with total peace of mind.

Call 0800 6122 909 in the event of an accident, 24 hours a day, seven days a week.

Alternatively, contact our dedicated team at Sturgess Bodycraft for more information.

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We may contact you in the future as advised by our manufacturers and our other nominated partner suppliers to ensure the ongoing safety and care of your vehicle. This also ensures that any policies are maintained, and where consent is provided, includes the replacement of your vehicle and car care related products.

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