Frequently Asked Questions

Sturgess FAQs

Founded in 1897, Sturgess Motor Group is Leicester’s leading car dealership, a family-run business that serves motorists throughout the East Midlands and beyond. In the spacious, comfortable surroundings of our modern showroom, customers can peruse the latest car ranges from Hyundai and Suzuki.

Please read on to view our most frequently asked questions.

Buying a Vehicle

Can I lease a used car from you?


Not as such. However, Personal Contract Hire allows you to take advantage of a form of long-term leasing.

Can I exchange my car?


Absolutely. We offer a free, no-obligation valuation service via our website – and you can rely on us to provide you with the best possible deal.

Servicing & MOT

How often should I service my car?


It depends on the model, but we generally recommend every 12 months (or 12,000 miles). Regular maintenance is the one sure way to keep your car in peak condition, and avoid any unexpected repair bills.

What is an MOT?


An MOT is a mandatory annual test of a car’s roadworthiness and the levels of safety it offers. A car that fails its MOT cannot be driven until any and all identified issues are rectified. You can find out more about MOTs, and how they work here:


What is Motability?


The Motability Scheme helps disabled motorists to become more mobile and independent. In exchange for the relevant government-funded mobility allowance, a disabled driver can choose a brand-new vehicle. There are many advantages to the scheme, including adaptations that can be made to the vehicle of choice (often free of charge) that will make it easier to operate.

Which cars are available through Motability?


At Sturgess Motor Group, we feature a fine selection of cars from each of the marques that we represent.

Car Finance

What is car finance?


Car finance comes in a number of forms, including Personal Contract Purchase (PCP), Hire Purchase (HP) and Personal Contract Hire (PCH). Each comes with its own set of advantages.

Essentially, PCP allows you to choose a car by making monthly payments that are often lower than those achievable with other finance agreements.

With HP, you could acquire a higher-specified car than would be possible by paying for one outright – and our fixed monthly instalments help to spread the cost.

Monthly payments with PCH can sometimes be lower than those offered with a PCP. You won’t need to bother with disposal costs, either, because the car is handed back to us at the end of the term.

What is VED?


Vehicle Excise Duty (VED) is generally referred to as ‘road tax’, and it’s one way in which the Government collects money to pay for, among other things, highway improvements.

How are new cars taxed?


Most cars are subject to VED, even those producing low emissions. Any vehicle registered from April 2017 onwards will be taxed according to the CO2 emissions it produces. For example, a zero-emission car will incur no VED levy for the first year, or any year thereafter. A car that produces 101g/km of CO2 will incur car tax of £140 for the first year, and the same amount for each successive year (or £130, if it uses an alternative fuel source – hybrids, for instance).

What about used cars?


A used car that was first registered between March 1, 2001 and March 31, 2017 is allocated a specific tax band. For instance, a vehicle that produces zero emissions won’t be taxed at all. A car producing, say, 101g/km of CO2 emissions will face a £160 VED charge for the first year, and £140 for each successive year.

Worldwide Harmonised Light Testing Procedure (WLTP)

What is WLTP?


WLTP stands for the ‘Worldwide Harmonised Light Vehicle Test Procedure’. It’s the new globally recognised official lab test for measuring a new car’s fuel economy, electricity consumption, electric range and emissions, and replaces the previous NEDC test.

When will WLTP replace the current figures?


​From 1 January 2019, WLTP fuel economy, electricity consumption and electric range will replace the NEDC figures for almost all new cars on sale in the UK.

What about CO2 emissions?


The new WLTP CO2 emissions figures will only come into use for taxation purposes from 6 April 2020. Until then, the NEDC CO2 figure will continue to be used.

How can I find this information when I’m buying a car?


From 1 January 2019 you’ll start to see the new WLTP fuel economy, electricity consumption and electric range figures at our dealerships, on our website, on manufacturer websites, and further information can be found at

I have another question…


We’re always happy to help. Please don’t hesitate to contact us with any car-related questions you might have, or if you require clarification of any of our FAQs.