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Hyundai Service Promise

1. When You Arrive We Will

  • Attend to you promptly.
  • Agree the work to be carried out and provide a fully inclusive quote.
  • Agree a time when your vehicle will be ready to pick up.

2. During The Service We Will

  • Ensure that only appropriately trained Hyundai technicians carry out work on your vehicle.
  • Check for any updates recommended by Hyundai and perform these free of charge.
  • Provide a professional recommendation if we identify any parts that require replacing.
  • Only ever replace additional parts with your permission.
  • Use genuine Hyundai parts, which all carry a two year, unlimited mileage warranty.
  • Call you to confirm when your car is ready.
Hyundai Service Promise

3. When You Collect We Will

  • Explain the invoice to you to ensure you understand the work has been carried out.

4. Following Your Visit We Will

  • Do everything we can to call you within three days of your visit, in order to monitor customer satisfaction and to continually improve the service we offer you.
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Privacy & Terms

Sturgess Motor Group take your data privacy very seriously and as such we have a Data Privacy Notice that details how we use, store, retain and share your data. This is available to view on our website Privacy Statement but in summary, we only use your data to administer your account and to provide you with the product and services that you have requested from us.

We may contact you in the future as advised by our manufacturers and our other nominated partner suppliers to ensure the ongoing safety and care of your vehicle. This also ensures that any policies are maintained, and where consent is provided, includes the replacement of your vehicle and car care related products.

We would also love to keep you informed on offers, events and news that may be relevant to you.