Sturgess Fiat is part of Motor Codes, the national self-regulating body for the motoring industry. Our voluntary membership is a signal of our commitment to the highest levels of customer service and care. From new car sales to servicing, we uphold approved trading standards and codes of practice.
Should it be required, Motor Codes can provide a CTSI certified Alternative Dispute Resolution (ADR) service if a customer remains dissatisfied with the outcome of a dispute covered by one of their Codes of Practice. You can find more details at their website -www.motorcodes.co.uk
Have your car expertly serviced at Sturgess – get in touch with your nearest dealership today.
As a member of Motor Codes, Sturgess Fiat is your trusted local dealership. Alongside our own standards and the manufacturer's, we work to meet industry guidelines that guarantee you quality and keep you safer on the road. Motor Codes is a self-regulating industry body, formed by the Society of Motor Manufacturers and Traders (SMMT) to set and uphold motoring standards. Our voluntary membership is one way in which we demonstrate our commitment to exceptional customer service.
There are main codes of practice, which underpin all of the vehicles, products and services that we provide at Sturgess Fiat: the Service and Repair Code and the New Car Code. You can feel confident when you bring your Fiat to us for servicing. The Service and Repair Code approved by Trading Standards covers work carried out at our service centre by our manufacturer-trained technicians. We'll give you an impartial cost that's reflected on the invoice, and all maintenance will be completed perfectly and as expected. When the Vehicle Warranty Products Code is in effect, it governs the provision and sale of over three million aftersales products and services. These include manufacturer warranties, MOT test insurance and cover for assistance at the roadside. To find out more about Fiat aftersales, please get in touch with our Sturgess Leicester team.
All of these benefits come after you've selected a new Fiat. A total of 99 percent of new car registrations in the UK fall under the regulations set out by the New Car Code, which guide us on how to advertise, promote and sell all models. There are also guidelines in place covering the availability of genuine Fiat replacement parts. It was the first set of Motor Codes guidelines – and one of the first codes in any industry – to receive approval from the Office of Trading Standards.
On top of the reassurance you'll feel knowing we work to Motor Codes standards, you are assured comprehensive support at any Sturgess location. Our teams have received accolades for their service, so visit us for award-winning care and everything that the Fiat brand has to offer. Look out for our Motor Codes logo and you'll know you're in safe hands at Sturgess Fiat. Speak with our Leicester team or enquire online today to find out more about our codes of practice and how we can support you.