Sturgess Land Rover is part of Motor Codes, the national self-regulating body for the motoring industry. Our voluntary membership is a signal of our commitment to the highest levels of customer service and care. From new car sales to servicing, we uphold approved trading standards and codes of practice.
Should it be required, Motor Codes can provide a CTSI certified Alternative Dispute Resolution (ADR) service if a customer remains dissatisfied with the outcome of a dispute covered by one of their Codes of Practice. You can find more details at their website - www.motorcodes.co.uk
Have your car expertly serviced at Sturgess – get in touch with your nearest dealership today.
The Sturgess Land Rover team in Leicester works hard to meet the standards set by Motor Codes. When you visit or get in touch with us, you benefit from exceptional customer service, quality and our expert advice. As a self-regulating industry body, Motor Codes is a subsidiary of the Society of Motor Manufacturers and Traders (SMMT). It's been put into place to ensure that dealerships throughout the UK are honest, trustworthy and transparent in everything they do. As membership is voluntary, our enrolment is a signal of our commitment to customer service. We work hard to ensure that everyone who visits Sturgess leaves completely satisfied. The codes of practice created by the body, which we uphold at our Land Rover dealership at all times, are the New Car Code and the Service and Repair Code.
The New Car Code applies to 99 percent of all brand-new vehicles registered in the UK, encompassing the Land Rover models we provide. It was the first code given to industry which received the Office of Fair Trading's approval, so you can be confident in your purchase. Terms and conditions laid out in the code cover our advertising and promotions, the manufacturer's warranty, and the supply of genuine Land Rover parts. Over three million aftersales products and other services are covered by the Vehicle Warranty Products Code. When in force, it governs our provision of model warranties, MOT test insurance and assistance at the roadside. If you'd like more information and advice on aftersales care for your Land Rover, please get in touch with us. Under the terms of the Service and Repair Code, we provide free professional advice and honest, transparent service and pricing structures.
The code represents another set of guidelines from Motor Codes that's been fully approved by Trading Standards. The final invoice will always match the initial costs that we quote you for all work, which will be carried out to Land Rover's exacting standards. Sturgess Land Rover is proud to be part of an award-winning dealership network. We combine our dedication to the manufacturer's ideals and the Motor Codes guidelines with the friendly care you'd expect from a family-owned dealer. Please contact our Sturgess Leicester dealership to enjoy the varied range of Land Rover vehicles and services with our expert support. Find the TSI logo and the Motor Codes tick online and at our showroom.