Working as a Jaguar/Land Rover Senior Warranty Administrator you will be building a relationship between Sturgess Group, our customers and the manufacturer.
You will be an integral part of the customer experience and inspire long term customer engagement by delivering outstanding warranty process.
This role is base at Jaguar/Land Rover - Narborough Road.
Managing customer claims, ensuring that all warranty repair orders are written for proper compliance, accuracy and legibility according to the polices and procedures.
Ensuring defect and quality control reports are correctly completed.
Managing warranty administration in line with manufacturer policy.
Responding to customer satisfaction results.
08:30am - 05:30pm Monday to Friday (30 minutes break)
£24,000 - £28,000
If you are organised and efficient with a keen eye for detail, have the ability to work within specified guidelines, hardworking and self-motivated we would love to hear from you.
Please send CV and cover letter to Alex Matschy firstname.lastname@example.org