Sturgess Alfa Romeo is part of Motor Codes, the national self-regulating body for the motoring industry. Our voluntary membership is a signal of our commitment to the highest levels of customer service and care. From new car sales to servicing, we uphold approved trading standards and codes of practice.
Should it be required, Motor Codes can provide a CTSI certified Alternative Dispute Resolution (ADR) service if a customer remains dissatisfied with the outcome of a dispute covered by one of their Codes of Practice. You can find more details at their website - www.motorcodes.co.uk
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Everything that we do and offer from our Sturgess Alfa Romeo dealership complies with codes of practice: the New Car Code and the Service and Repair Code.
The Vehicle Warranty Products Code, when enforced, governs over three million services and products offered by our aftersales team. We're approved for MOTs and testing insurance, full manufacturer warranties on all Alfa Romeo models and roadside assistance cover. Contact us for more information on warranties and aftersales.
In the UK, 99 percent of new car registrations are done under the Motor Codes New Car Code. This was the first set of regulations in any industry to be approved in full by the Office of Fair Trading. It covers our advertising, promotion and sale of new Alfa Romeo vehicles, your access to genuine parts and the warranty on your chosen model.
When you've chosen an Alfa Romeo, the support you'll receive at our Sturgess service centre is covered by the Service and Repair Code. Our technicians will always carry out the work we say we'll do, with the care and precise craftsmanship you expect – and the initial cost will be the same on the invoice. Our pricing and our advice are truthful and accurate at all times.
We aim to ensure that you'll enjoy identical service no matter which of our Sturgess dealerships you approach. The fact that our network has won Motor Codes awards for service should give you the confidence to make us your first choice for all things Alfa Romeo.
The Motor Codes logo, prominent online and at our Alfa Romeo dealership in Leicester, is your signal that we uphold the highest standards. Please get in touch with our Sturgess team for more information and to find out how we can help.