Accident Repair

What is Accident Assistance?

Whether you are insured fully comprehensive or third party, the process of pursuing a claim can be complex, time consuming and stressful, Accident assistance aims to take the the strain out of your insurance claim through the provision of a free, independent service.

Call 0800 093 0456 in the event of an accident. they are open 24 hours a day 365 days a year and regardless of the accident circumstances will be able to give you the correct and best advice on the way to handle your insurance claim. Alternatively you can always call Sturgess Bodycraft during normal business hours on 0800 6122 909 who will be able to help you return your vehicle to it's pre-accident condition.

Sturgess Bodycraft

Accidents do happen, and when they do you need to be sure that the car you drive will be as safe after repair as it was before.

Sturgess Bodycraft is an approved body repair centre for all of the manufacturers we represent namely:

Jaguar
Land Rover
Volvo
Nissan
Toyota

We are also an approved repairer for Mazda vehicles.

My insurance company says that I must use their "approved repairer" but I have always used Sturgess to repair and maintain my car - are they correct?

No. Most insurers will have their own network of 'approved repairers' who they prefer to use. But will these Bodyshop know the exact placing and number of weld points, or weld at the correct temperature in a given repair, or have the correct tools for the job?

You are fully entitled to use the bodyshop of your choice when repairing your vehicle.

The only way to guarantee the repair to your vehicle is up to manufacturer specifications is by using a manufacturer approved bodyshop. This way you can be sure that they will have access to the necessary specialist tools, information and training and use genuine parts in the repair.

When speaking to your insurance company simply request that the repair is carried out at Sturgess Bodycraft, or for further peace of mind call the accident assistance lines who will make the necessary arrangements on your behalf.

Click here to download Accident Checklist